The Lucero family received a written promise that their residential mortgage loan would be permanently modified if they made 6 trial payments beginning in October 2010. The promise came from their loan servicer, Carrington Mortgage Services, LLC (CMS). The Luceros made each of their trial payments on time. When they tried to make their fifth on-time payment, however, it was rejected. The Luceros’ home was sold at a foreclosure auction in 2012 — they never received their promised loan modification.

Read the Complaint

Read the Opposition to Defendants’ Motion for Summary Judgment